Expertise

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Technology

Use technology to help businesses as follows:

  1. Programming knowledge: coldfusion, html, html5, php, asp, jsp, xml, and javascript / jquery.
  2. Open source customer relationship management systems: vTiger, Zoho, Insightly
  3. Proprietary customer relationship management systems: Salesforce, HighRise, SugarCRM
  4. Open source content management systems: Concrete, Drupal, Joomla, WordPress, Movable Type.
  5. Proprietary content management systems: Community Enterprise, Commonspot, FatWire, Sharepoint, Ektron.
  6. Email Marketing: MadMimi, ConstantContact, MailChimp.
  7. Wiki: Media Wiki, Docu Wiki, PM Wiki.
  8. Productivity Software: Microsoft (Word, Powerpoint, Excel, Access, Visio, Project), Open Office, all modern Web browsers.
  9. Crypto Currency: Mining, trading, blockchain development.

Business

Help organizations internal and external business as follows:

  1. Create proposals and prospecting clients.
  2. Run discovery meetings and documentation for requirements gathering.
  3. Create products or services, and also strategies for these, in the short and long-term.

Project Management

Simplify projects using the following methodologies, techniques, and tools:

  1. Create timelines, and scope, and manage expectations for all involved in project.
  2. Assign and allocate resources.
  3. Manage projects throughout the project lifecycle using:
    1. Agile / Extreme Programming / Scrum.
    2. Central Desktop, Wiki, Basecamp.
    3. MS Project.

Social

Leverage social networks for businesses as follows:

  1. Increase user-base and diversity through strategic campaigns, for: Facebook, Twitter, Instagram, LinkedIn, YouTube, Vimeo, and more.
  2. Maintain up-to-date, exciting, fresh content and dialogue to promote sustainable buzz on social networks.
  3. Ensure measurable data is available regarding all related user contact.

Search Engine Optimization

Leverage tools of the trade and best practices to increase rank:

  1. Site code audit for optimized on-page seo.
  2. Best practices for top 2 search engines (Google and Bing).
  3. Content strategy and recommendations for placement.

Creative

Design user-friendly wireframes, application interfaces, prototypes, and complete sites as follows:

  1. Use Adobe creative suite (Photoshop, Fireworks, and Illustrator) to develop visual designs.
  2. Use Flash to develop simple animations with compelling visual functionality.
  3. Create and document design standards such as internal organizational style guides.
  4. Develop standard stylesheets for sites and systems for consistent user experience.
  5. Information architecture, user interface design, navigation, and page layout design.

Teamwork

Facilitate the following for teams:

  1. Collaborate with teams via face-to-face meetings, email, Wikis and other media to complete enterprise projects.
  2. Mentor colleagues regarding technology or other hands on training requirements.
  3. Create communication plans and general consensus among team members.

Customer service and support

Retain existing and generate new clients for organizations by:

  1. External client communication and support.
  2. Follow up until issue resolution.
  3. Anticipation of issues through ongoing testing and analysis of product or service for prevention.

Documentation

Create and maintain the following documents throughout project life-cycle:

  1. Functional and technical requirements.
  2. Workflow charts.
  3. Project plans, status reports, and scope and sign-off.
  4. Use Case scenarios and Personas
  5. Quality Assurance and user acceptance test plans.

Training

Create activities, documentation, and projects that promote and develop the following in colleagues:

  1. Technical know how.
  2. Business acumen.
  3. Team building.

Research

Conduct the following research tasks:

  1. Survey and questionnaire development and analysis.
  2. Statistical analysis.
  3. Business strategy, marketing research, customer satisfaction; short and long-term.

Languages

Improve communications via:

  1. Technical to non-technical.
  2. Spanish.
  3. Basic Mandarin Chinese and Portuguese.

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